If you are a California resident, call us at 1-844-732-4684 to request the personal information we may have on file.
We collect information from you to improve both our relationship with you and the products and services we offer. This way, we can learn how to improve them or tailor them to your needs. Some of the information we collect:
We collect information in three basic ways:
In general, we use your personal information to manage your account, communicate with you, improve our provision of products and services to you, and to enhance your experience. Specifically, we may use your personal information to:
Powervine never sells your information to third parties. However, we do have to share some of the information to better serve you. Some examples are as follows:
We want you to know that we don't knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from the child's parent or legal guardian.
As previously stated, Powervine does not sell any information that personally identifies you.
We only keep the information for as long as we need it for business, tax or legal purposes.
After that, we destroy it by making it unreadable or undecipherable.
We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secured technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. Some other examples of technology we use to protect your information are:
All of our employees are subject to certain state-mandated codes of conduct. All employees must follow the laws, rules, regulations,
court and/or administrative orders that apply to our business. Specifically, this includes all legal requirements and Powervine policies
protecting the privacy of communications and the security and privacy of your records. We take this seriously, and any of our employees
who fail to meet the standards in our handbook are subject to disciplinary action, including termination of employment.
Powervine will take all steps deemed reasonable by us to secure any personal information in our possession and to keep such data accurate and contemporary. Yet while we require our employees and service providers to respect the confidentiality of any personal information held by our firm, it is not possible to give absolute assurance that the information provided to us will be secure at all times. Accordingly, Powervine will not be held responsible for incidents resulting from any unauthorized access to your personal information. Powervine uses appropriate software to ensure the wellness and safety of this website, but does not warranty that this website or our digital correspondence with customers is free from harmful elements.
Finally, we will make reasonable attempts to notify you if we determine that we have experienced a security breach and there is a reasonably likely risk of identity theft, or where notification is otherwise required by law.
You may contact us ask to review the personal identifying information we have on file to make sure it is correct.
In the event of a change in corporate ownership, information about our customers and users, including personal identifying information,
may be shared and transferred as part of any merger, acquisition, sale of company assets or transition of service to another provider.
This also applies in the unlikely event of an insolvency, bankruptcy or receivership in which customer and user records would be transferred
to another entity as a result of such a proceeding.
Occasionally, at our discretion, we may include or offer third party products or services on our website.
These third-party sites have separate and independent privacy policies and practices.
We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you are not able to have your question resolved to your satisfaction, you may call us at 844-732-4684 and ask for the Regulatory Department. You also have the option of filing a complaint with the FTC Bureau of Consumer Protection, using an online form, or by calling toll-free 877-FTC-HELP (877-328-4357; TTY: 866-653-4261). Other rights and remedies also may be available to you under federal or other applicable laws.
Web Site Data Collection: We do not knowingly allow other parties to collect personally identifiable information about
your online activities over time and across third-party web sites when you use our websites and services.
"Do Not Track" Notice: Because internet and mobile network providers "do not track" and similar signals do not yet operate according to common, industry-accepted standards, Powervine and the networks on which we operate currently do not respond to those signals. For more information on Do Not Track, please visit allaboutdnt.com.
California customers who wish to request further information about our compliance with these requirements, or have questions or concerns about our privacy practices and policies may contact us at Compliance@PowervineEnergy.com, or write to us at Powervine Energy, LLC, 2100 West Loop South, Suite 800, Houston, TX 77027.